Neen is known for teaching the world that attention pays and that pink goes with everything. She spills her luxury mindset secrets for creating champagne moments that make attendees feel seen, heard, and valued.
From turning service fails into brand-building opportunities to rethinking swag bags, registration emails, and lunch breaks, Neen shows event profs how to elevate everyday touchpoints into unforgettable experiences.
đĽ What Youâll Learn in This Episode:
-Why âluxuryâ is not about money but rather mindset
-The difference between a concierge vs. a bellhop approach to event planning
-How to create personalized speaker gifts that donât end up in the hotel trash
-Easy upgrades to check-in, confirmation emails, and attendee lunches
-The Experience Elevation Modelâand how to apply it at any budget
About the Guest:
Neen James is a leadership strategist, dynamic keynote speaker, and the author of Folding Time, Attention Pays, and Exceptional Experiences. She consults with Fortune 500 executives, sits on the board of the World Luxury Chamber of Commerce, and is known for helping leaders deliver experiences that drive revenue, results, and lasting connections.
Have a wild event story you want to share?
Tell it to us at https://eventaboutitpodcast.com so we can play it on an upcoming episode.
Connect with Meganâ â HEREâ â
https://msquareddynamics.com/
Connect with Neen HERE
https://neenjames.com/